I will ship your order promptly upon receipt of payment. Tutorials will be shipped usually within a couple of hours of payment, at most 24 hours, depending on where you are located on the Globe (it may be night-time here)
I think there is enough waste in the world so I use recycled packaging whenever possible for things that need to be mailed.
I will ship your order promptly upon receipt of payment.
I think there is enough waste in the world so I use recycled packaging whenever possible.
I ship via Canada Post using Light Packet or Small Packet. Canada Post says that this can take up to 10 business days (2 full weeks) to arrive. I've found it's usually quicker but not always. On some occasions, particularly to overseas, it can take 3 or more weeks. Basically, your order should arrive within Canada and the US in under 2 weeks but I can't guarantee that.
I ship Tuesday, Wednesday and Friday.
Light packet and small packet means that you do not pay very much for shipping, but this will also mean shipping is slower than other types and no insurance is included. (Also, I cannot send your jewelry in a box at this price because it won't fit into Canada Post's magic slot.) This is because I figure you will not want to pay expensive shipping prices for a small purchase. Still, you can be assured that I package your pieces as carefully as possible. I have received very positive feedback on my packaging. Flat pieces are in zip-lock baggies, taped down between pieces of card-stock. More fragile pieces like glass beads receive some cushioned foam.
Please message me if you want quicker shipping with coverage, gift box etc. Please note there is no tracking via Canada Post Light packet nor Lettermail.
FREE Shipping* with orders totaling $100 or greater within Canada and USA!! (NOTE: Free shipping is sent via cheapest method and not insurable, if you want insurance added you have to choose X-press or Expedited and charges apply)
For orders less than $100, the following rates will apply...unless other methods are requested:
Rates are effective January 2016
$1.50 for silkscreens plus $.25 per extra item. $3.00 for items less than 2 cm thick and $.25 per extra item.
$1.80 for Silkscreens plus. $.25 per extra item. Light packet Air $5.50 plus $.25 per extra item
Light Packet Air takes between 5 to 8 business days, but depends on Customs and can take slightly longer, estimate up to 14 days. Please message me for info on heavier or larger packages.
International (unfortunately these too have gone up:
Small items (Light Packet) via "regular oversized lettermail" is $8.75 (non-insured) plus .25 per extra item
Please contact me for additional shipping, tracking and insurance.
There are some countries I will not ship to. This includes Mexico, Indonesia, Bahamas, South America, Africa, Caribbean, Asia (except Japan) and South Pacific.
It's up to the Buyer to make sure the address and name are correct, that they have someone at the address to accept mail and Seller is not responsible for misdirected mail when Customer chooses the cheapest shipping option which are Lettermail, Light Packet Air and Small Packet Air/Surface.
Customs for US and International, if any, is up to the buyer and not the responsibility of seller..
Refunds, returns & exchanges
I do my best to give accurate descriptions of my pieces. When you receive your order, if you are not happy with your purchase please let me know, and I’ll try my best to work it out with you. Buyer is expected to pay for any shipping charges for returns. Items must be returned within 7 days via insured shipping if not happy.
Please return the item in original packaging, if any.
You are responsible for insuring that your shipping address is accurate so please double check for typos before finalizing your order. I ship to the address and person shown on PayPal account unless otherwise noted on payment transaction for instance., gift to another address. Again as per my policy under shipping... It's up to the Buyer to make sure the address and name are correct, that they have someone at the address to accept mail and Seller is not responsible for misdirected mail when Customer / Buyer chooses the cheapest shipping option which are Lettermail, Light Packet Air and Small Packet Air/Surface.
Note: This policy does not apply to tutorials. No refund on tutorials. Also no refunds are given for items, store credit only.
For items delayed in postal system aren't deemed lost for 60 days before being replaced. Buyer has the option to choose a quicker postal method with tracking and insurance as I offer you the lowest cost which is also the slowest method. Please read more in the Shipping Policy.
Do you have additional quantities of the beads listed?
yes, sometimes I do, but I also make them custom and Made-to-Order
How does Made-to-Order work?
Since I make my own beads, I can often recreate them as needed. For Made-to-Order beads:
You message me the beads/sets you want
I message you with my projected finish & ship date, usually 1 to 2 weeks or less
I list a RESERVED FOR *your name*
You purchase that listing and I send the beads out to you
A note about Made-to-Order: There may be slight variations from the 'stock' photo but since all beads are hand-formed or shaped they are all one of a kind.
Are clay beads durable?
Yes, they are. Like any other art bead, they need to be treated well - cleaning should be done with a soft rag and warm water. Just like with pearls, hair sprays or perfumes should be applied before putting on jewellery as the chemicals in those products may react with the beads over time.
While the beads are waterproof I always suggest removing jewelry (any jewelry) before washing dishes, swimming or bathing.