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creaturesnorthwest

Portland, OR, USA

Our shop policies

Welcome

Thanks for considering a creature purchase. Questions? Please send me an email.

Shipping details

Shipping prices are for USPS Priority Mail (2-3 day) within the United States. This includes package tracking. I generally ship within 48 hours (not including Sundays & holidays). If I'€™m on vacation and shipping will be delayed, I'€™ll put a notice here.

I will consider shipping to other countries, but please contact me in advance of purchase so I can adjust rates for insurance & shipping.

Refunds, returns & exchanges

I do my best to ensure high-quality creatures that are accurately portrayed in my shop photos. However, if you're not happy with your creature, I'll provide a refund (minus shipping costs) assuming the creature is returned clean and in excellent condition. Buyer will be responsible for return shipping fees. Creature must be returned within 10 days of arrival based on USPS tracking data.

Additional information

KIDS: Creatures are not for young kids. Small parts may present a choking hazard.

MATERIALS: Most creatures consist of 50-90% recycled materials.

DURABILITY: My creatures are relatively durable; however, they are not designed for rough-and-tumble play. They are meant to be a 'next-to-the-computer' type of companion and should be loved gently.