Q: My walls have a little texture to them. Will your decals stick?
A: Yes – our decals will adhere just fine to lightly textured walls and you will see the texture through our thin, high-quality vinyl. It will look as if the design has been painted on your wall. If you are not sure whether your wall could be applied wall decal, just show us your wall photo, we will check for you first.
Q: Are your decals easy to install?
A: Very easy! We will provide step by step application instruction, it is not hard to do.
Q: Will I have to apply each letter to my wall individually?
A: No – that would be crazy. The designs will come on a sheet (or multiple sheets if it’s really big) and will be applied all at the same time, keeping the letters/images perfectly spaced. It really is that easy.
Q: Do your wall decals have a clear plastic border around the designs?
A: No. Ther is no any clear plastic boder in our decal.
Q: How do I get the decals off when I’m ready to redecorate? Will they damage my walls?
A: To remove the decals, start at a corner and simply peel them away. They will come off easily and will not damage your walls.
Q: Is your vinyl decal gloss and matte finish?
A: All our material are matte finished.
Q: Can I get any design in any color?
A: Absolutely! Please choose the decal color from our color chart.
Q: I love your decals but I need a different size. Can you do this?
A: Of course! We can custom-size any design for you.
Q: Can you make a custom design for me?
A: We have the most fun making custom designed decals for our customers! Let us know what you have in mind and we’ll work up something that you will love!
Q: Any other question I need to know answer.
A: Please contact us immediately by email email@example.com. We will try our best to help.
PayPal ,Credit card are the better way for payment.
All the items are made to order, normally we will need 3-5days to make it, the shipping time is about 1-3weeks to Europe or America, Australia, Canada. If you need it urgent, please contact us before you place order, we could post it by air express with extra cost, also we need you phone number for shipping.
Duty or Tax:
We mark all of my international packages honestly and we are not responsible for customs fees. In unlikely event, custom duty / tax (about 20-30% of marked price) may be induced. It rarely happened (0.1% in my statistics), but in this case the buyer will be responsible for the charge.
Refunds, returns & exchanges
After you purchase it, if you are not 100% satisfied with it, please convo us first, and let us know your requirement, we promise we could help. Or if you really dont like it, please send the unused items back to us within 3 days after you get it, and we will refund the decal money when we get it. Any customed order will not be refunded.