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FindingCharm

Our shop policies

Welcome

Welcome to Finding Charm. I am new to Etsy. I would like for you to know that I have a 100% Feedback rating on eBay and Etsy. I treat others as I would like to be treated when ordering or selling products.

I ship international, please contact me.

Shipping details

I will ship orders USPS first class mail. Please let me know if you will need or want insurance or rush shipping. I will adjust your invoice.

Will ship international, please contact me.

The address you have provided to PayPal will be used as the shipping address, unless otherwise noted.

I will be happy to ship to a giftee for you. Please provide the details or contact me when ordering.

Items will be shipped in a padded envelope. The items will also be wrapped in paper for added padding to make sure your item arrives safely. Items will also be in a pretty drawstring bag.

Refunds, returns & exchanges

If you are unhappy with your purchase, you may return the item within 7 days after receipt. Item shall be returned paid by the customer and the purchase price will be refunded. The item should be returned in satisfactory condition.

Additional information

I accept PayPal and money orders. When paying by PayPal, payment should be received within 48 hours. After this time, the item(s) will be relisted. Money orders should be received within 5 days of purchase. After this time, the item(s) will be relisted. I want to be flexible, so please send me a message if arrangements need to be made. I will try everything possible to help you out. Please note, no shipments will occur until payment has been received.

Please feel free to contact me for accommodations. I also participate in alchemy, so please contact me for your custom orders.

Thank you!