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ilcaso

Portland, OR, USA

Our shop policies

Welcome

I accept Paypal. If you would like to pay by cash or check please contact me prior to purchase.

Please make sure your addresses listed with Paypal and Zibbet match. If they do not, I will contact you to verify, but this may add additional time to when I can ship out your order.

If a buyer's package has to be returned and re-sent because an incorrect shipping address is supplied, the additional charges are the responsibility of the buyer.

If payment has not been received after 3 days of placing the order, I will need to cancel the order via Zibbet administrators.

Shipping details

All purchases will be shipped within one to three business days upon payment completion. Shipping prices don't include tracking. If you want tracking, please contact me for pricing confirmation. All shipping prices listed are accurate; I do not make money on shipping fees. They include the USPS rates plus a very small amount to cover packaging materials plus gas to and from the post office. If you'd like to add insurance, please contact me before putting in your order so I can adjust the shipping cost wherever necessary. Shipping times within the US take about 3-5 business days.

Only US States buyers at this time.

Will ship to U.S. territories using USPS standard delivery and additional charges may apply. This include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.

Refunds, returns & exchanges

If you are unhappy with your purchase, you may return it in its original condition, within 7 days, but please contact me first. Refunds will be made available for the initial purchase amount, minus the shipping costs. Any return shipping amount is the responsibility of the buyer.

*Please make sure you read the items description before purchase. All items have their sizes listed, and cannot be returned for size reasons.

Please contact me if you've not received your package within a reasonable amount of time or if you suspect your package has been lost in the mail. Please remember to check your tracking information.

Additional information

All items come from our smoke-free home. We are very health-conscious. We do not store our products with any chemicals (including moth balls, dryer sheets, air freshener products, Febreeze, etc.) to minimize any possible allergens or chemical sensitivities for our customers or to ourselves. However, since these are second hand, vintage items, many of which are antique and possibly even 100 years old, we are not able to know most of the items' pasts and how they have been previously treated. Please note that our home does have cats, if you are sensitive to pet dander.