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ladeesvintagetresors

Our shop policies

Welcome

I accept PAYPAL. I ONLY ship to confirmed addresses. So please make sure that your shipping address is a confirmed shipping address on your paypal account. Payment must be submitted 24 hours after order has been placed. If payment is not made within a 24 hour period, your order will be cancelled.

Shipping details

All orders will be shipped within 3-7 business days. Weekends and holidays not included. I will mark orders "shipped" once they are packed and ready to be mailed out. I will also send you a tracking number. (USA orders only!)

Shipping charge covers:
(1) actual POSTAL cost
(2) handling fees
(3) packaging costs
(4) tracking (for USA orders only).

**USPS is my preferred shipping carrier. I ship using USPS 1st class mail on orders that weigh 1-13 oz. First Class mail is normally delivered within 3-7 days, Priority Mail is usually delivered within 2-3 days. For packages that weigh over 13 oz, I will use priority mail.

Refunds, returns & exchanges

All items ship "as is" with no returns. But I will accept returns or give refunds ONLY if:

(1.) Items were damaged during shipping or if the wrong item was shipped. If either of these happens, please contact me within 48 hours of receiving your package so I can file the appropriate claims. I also will not refund just because you simply do not like the item or have changed your mind. I cannot issue a refund for items that tracking shows the USPS has scanned and confirmed as having been delivered. It is the buyers responsibility to be home to accept the package or make arrangements for its safe acceptance.

(2.) DO NOT return any merchandise to me without prior notification, do not dispose of any of the original packaging, as this may be needed to file the appropriate claims.

(3.) Buyer will pay return shipping costs for items returned at their own discretion due to no fault of Ladees Vintage Tresors. Please read the descriptions carefully and make an informed decision before purchasing. Ladees Vintage Tresors describes any discernible markings, hallmarks, etc. but does not make any guarantees as to the authenticity or reliability of such markings.

Refunds are issued when I receive the item in its original condition and it is physically in my hands. I will not refund until I have received the item(s). I will also NOT be held hostage by those that threaten to leave me negative feedback If I do not refund asap!

(4.) Any and all items that are returned should be packaged well and must be insured. When returning items back, you the buyer also MUST pack items well, and provide me with tracking numbers, so that I can track the package. Postage, tracking numbers and insuring the return package ARE the buyers responsibility. If a returned item is poorly packaged and not insured and gets damaged or lost during return transit, I will not issue a refund.

(5.) If a refund needs to be given I will ONLY refund the cost of the product, less shipping charges. This also applies to items that have been shipped and it was delivered to your address and you refuse shipment or return items.

Additional information

Additional Policies and FAQs:

All items listed are in good to excellent condition with no chips, cracks or repairs unless noted in the item descriptions. Many of the items I'll be offering are between 20 and 70 years old . If there is a scratch,chip, and nicks
I will disclose it and try to show you the damage in the image gallery.