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michaelgoard

Our shop policies

Welcome

Thank you for visiting my gallery of Uncommon Creations. I invite you to view all of the artifacts that come from my studio ... Please feel free to ask any question ... I will be more than happy to help you. Thanks

Shipping details

USPS ... unless we agree upon another method. Purchases within California will be charged sales tax as the law requires.

Please make sure your Zibbet address is correct when you checkout. I will send all shipments to your Zibbet address and not your Paypal address.

Packages are mailed within 2-5 business days after payment has been completed ... unless another time is agreed upon. Quite often I ship within one day. Please contact me regarding International shipping when necessary. All customs charges are the responsibility of the buyer.

Refunds, returns & exchanges

Customer satisfaction is a priority for me ... so Please don't hesitate to contact me with any concerns you may have. I want you to be completely satisfied with your purchase, and would appreciate the opportunity to correct any problems or mistakes prior to receiving feedback.

There is a 10 day return policy with full refund of the purchase price less shipping upon receipt of the item in original, unused condition. Buyer pays the return shipping.

Additional information

Custom orders can be discussed and in many most cases fulfilled.

Please feel free to send me e-mails with questions or just to say Hello ... I look forward to hearing from you.