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MrsSupply

Our shop policies

Welcome

Thank you very much for stopping into Mrs Supply. We appreciate your time. Our mission is to provide you with great value and quality products that give you the opportunity to trust Mrs Supply. If we can do anything to help do this; please let us know. We are right here.

If you are interested in other styles, colors, shapes, sizes, etc. of something, please let us know. We can always make a special order for you. All you have to do is ask. We are right here.

If you would like to visit our more personal shop, please visit us at www.zibbet.com/daintiedesigns.

If you would like to view our jewelry shop, please find us at www.zobbet.com/jewelssosweet.

Thank you for visiting us at Mrs Supply. We hope you come back soon.

Shipping details

We ship USPS. If you would like it shipped another way, simply let us know. We do our best to ship our orders out the next day to within the same week, but if we are busy it may take up to 10 business days to ship your order. If you need something in a hurry, please communicate this to us & we will do our best.

Please note that our owner is blind & because of this it may slows things down a bit, but we try not to let it. Thank you for your understanding and patience.

Refunds, returns & exchanges

We want you to be happy. We offer exchanges and refunds on some of our items. There are NO returns on lampwork beads or cut ribbon. For other items, please contact us & we will handle it by a case by case basis. You will need an RAN (return authorazation number) to return anything. If you do not have a RAN you will not receive credit or a refund and your items will not be sent back to you. So please be sure to contact us before sending any item back to us. Thank you for helping us keep the costs down for you.

Additional information

Payment

We accept PayPal in US funds only. PayPal allows you to purchase with a credit card without opening up an account so you can buy with a credit card.

Payment is due at the time of purchase. We give you a 3 day grace period. If we haven't heard from you on day 3 we will send you a reminder (sometimes we send reminders sooner) and if we haven't received your payment on the 5th day we will cancel your order and put the item back to stock so another customer can purchase the item.

Other

Every order is shipped with the best presentation possible.

We work hard to make you happy. Please be so kind to leave us feedback. If you are going to leave feedback that is not positive, please contact us first. We want you to be happy and will do anything we can to make that happen within our means. We appreciate having you as our customer.

Thank you for your feedback, it is important to us.

If you need us, we are right here.