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VenustheBunny

USA

Our shop policies

Welcome

Welcome! Please read through our policies before placing any orders. Have any questions? Feel free to contact us! We will answer within 24 hours.

Shipping details

We ship worldwide!!!

Please include the correct shipping information upon placing the order. For security reasons, we cannot change the shipping address after the order is placed. Please cancel your order and re-order if you must change the address.

Orders cannot be cancelled after they ship.

We will ship to any country for the lowest shipping price we can find.

International customers, please purchase multiple items at once or one of our item packs so we can combine shipping for you and make it a better deal.

Refunds, returns & exchanges

All items are inspected and in perfect condition upon shipping and are shipped in secure packaging to ensure safe delivery.

We will refund your money upon proof of damages to your items within 3 days of delivery. Please send us a message with clear pictures of your damaged items and your order number or order details.

Additional information

ATTENTION! International customers, your shipping rates are set and we are unable to lower them. The cost of shipping is usually about the same for one or multiple items, especially if you order a small item with a larger item.

We suggest, to make shipping worth it, purchasing multiple items at once or purchase one of our item packs to save on the items themselves and combine shipping. Or you can gather a group of friends and all place your items in the same order and we can ship everything at once to spread out the shipping costs a bit. If you are ok with the current shipping prices for one item then that is fine too!